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Privacy Policy

Privacy Policy

APPROVED by General Director Order No. 156 of October 8, 2026

1. General Provisions

1.1 This Privacy Policy (hereinafter — "Policy") is adopted by the Administrator and applies to all information that the Administrator may obtain about the User of the website энергияплюс.рф (hereinafter — "Website" or "Service") from any device and during communication with the Administrator in any form.

1.2 By using the Website (viewing, reading text, submitting or uploading information) and providing their personal data, the Website User gives consent to the processing of personal data in accordance with this Policy, unless additional consent requirements are established by this Policy.

1.3 For the purposes of this Policy, "Administrator" means the legal entity Energy Plus LLC, registered office address: 10A bldg. 1, 1st Vladimirskaya St., Moscow, 111123, Russia, OGRN 1035008257767, INN 5041023415.

2. Personal Data

2.1 Personal data — any information relating directly or indirectly to a specific or identifiable natural person (personal data subject) — User.

2.2 Personal data processing — any action (operation) or set of actions (operations) performed with personal data, using automation tools or without them, including collection, recording, systematization, accumulation, clarification (updating, amendment), extraction, use, transfer (provision, access), anonymization, deletion, and destruction.

2.3 The Administrator processes the following personal data: full name of the Service user, email address, phone number, statistical and other data necessary for using the Service.

2.4 Cookies — small text files stored in the browser of Service visitors. The Administrator automatically collects (from Cookies) anonymized statistical data about Service visitors, including:

  • type of action performed in the Service (click, cursor hover, etc.);
  • date and time of the action;
  • page URL;
  • Referer;
  • IP (without the ability to work with IP addresses in statistics);
  • ClientID (browser identifier via cookie);
  • screen resolution;
  • class of the clicked HTML element;
  • data on viewed items/services.

2.5 The Administrator processes statistical data and visitor data, including with the use of Yandex.Metrica systems.

2.6 The Service visitor can independently manage Cookies by modifying browser settings.

2.7 Hereby the User agrees to receive promotional materials from the Administrator and third parties with whom the Administrator has contractual relations.

2.8 Promotional materials are sent by the Administrator via email to the email address provided by the User.

3. Purposes of Personal Data Processing

3.1 The Administrator processes the User's personal data for the purpose of exercising powers and obligations imposed on the Administration by the legislation of the Russian Federation.

4. Terms and Conditions of Personal Data Processing

4.1 Processing of User personal data is carried out without limitation of period, by any legal means, including in personal data information systems using automation tools or without them.

4.2 Processing of User personal data is carried out for the duration of contractual relations between the User and the Administrator.

4.3 All personal data is obtained by the Administrator directly from the User or their representative, or from a person authorizing the Administrator to process User personal data, except as provided by law.

4.4 The Administrator has the right to transfer personal data to inquiry and investigative bodies and other authorized bodies on grounds provided by current legislation of the Russian Federation.

4.5 The legal basis for personal data processing by the Administrator: the Constitution of the Russian Federation, the Civil Code of the Russian Federation, the Labor Code of the Russian Federation, and the User's consent.

4.6 To ensure the protection of User personal data, the Administrator implements necessary legal and technical measures:

4.6.1 Legal measures: internal regulations on personal data protection, non-disclosure agreements with individuals having access to personal data.

4.6.2 Technical measures: using certified information security tools, interaction with the state cybersecurity monitoring system.

5. Rights of the User

5.1 The User has the right to exercise their statutory rights, including but not limited to:

  • clarifying, updating their personal data, and demanding its destruction.

6. Rights and Obligations of the Administrator

6.1 The Administrator undertakes to use the obtained User personal data only for the purposes specified in this Policy.

6.2 The Administrator is obliged to take precautions to protect the confidentiality of Personal Data according to standard commercial practices.

6.3 The Administrator is obliged to store User personal information for the period necessary for the purposes specified in this Privacy Policy.

7. Final Provisions

Consent is valid for an unlimited duration. The User may revoke this consent to the processing of their personal data by notifying the Administrator in writing via email.